Kenworth News

MHC Kenworth Opens Full-Service Facility in Augusta, Georgia, To Enhance Customer Support

MHC Kenworth has opened a new parts and service facility in Augusta off of Interstate 20.

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The new MHC Kenworth facility joins a Kenworth dealer network of more than 325 locations in the United States and Canada. Located at 4318 Belair Frontage Road on two acres near I-20 Exit 194, the dealership is the company's sixth in Georgia.

Featured at the dealership are 10 service bays with space to expand to up to 20 bays. The 4,500-square-foot parts department includes a 1,500-square-foot display area and 3,000-square-foot parts warehouse offering extensive parts inventory.

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"Our Augusta dealership places us in a market where several of our key customers are based or operate equipment," said Todd Rice, MHC Kenworth vice president for Georgia. "This is a convenient location in the heavy trucking I-20 corridor between Atlanta and Columbia, S.C."

The new location is part of Kenworth's constant commitment for superior satisfaction as demonstrated by Kenworth receiving the "Highest in Customer Satisfaction with Heavy Duty Truck Dealer Service, Two Years in a Row", according to the J.D. Power and Associates 2011-2012 Heavy Duty Truck Customer Satisfaction StudiesSM.*

MHC Kenworth - Augusta is open from 8 a.m. to 5 p.m. Monday through Friday. The phone number is 706-860-5100 or toll-free 855-642-8785. Randy Dowell is branch manager.

Kenworth Truck Company is the manufacturer of The World's Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company's dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids. Kenworth is the only truck manufacturer to receive the Environmental Protection Agency's Clean Air Excellence award in recognition of its environmentally friendly products. In addition, the fuel-efficient Kenworth T700 equipped with the low-emission PACCAR MX engine was named the 2011 Heavy Duty Commercial Truck of the Year by the American Truck Dealers. Kenworth's Internet home page is at Kenworth. A PACCAR Company.

*Kenworth received the highest numerical score for heavy-duty truck dealer service in the proprietary J.D. Power and Associates 2011-2012 Heavy Duty Truck Customer Satisfaction StudiesSM. 2012 study based on 1,725 primary maintainers of 2011 model-year Class 8 heavy-duty trucks measuring six manufacturers. Proprietary study results are based on experiences and perceptions of those surveyed in February-May 2012. Your experiences may vary.  Visit