Kenworth News

Kenworth of Buffalo – Syracuse Relocates To Larger Facility To Enhance Customer Support

Kenworth of Buffalo - Syracuse Relocates  To Larger Facility To Enhance Customer Support

SYRACUSE, N.Y., July 25, 2012 - Kenworth of Buffalo has relocated its Syracuse dealership to a larger facility strategically located at Interstate 90 (New York Thruway) Exit 35 and is also accessible to I-81, State Routes 11 and 481, and the Syracuse airport.

The full-service operation joins a Kenworth dealer network of more than 325 locations in the United States and Canada. Kenworth of Buffalo - Syracuse is located on nearly 7 acres with ample parking space for trucks and trailers. The dealership features 12 service bays, with one bay dedicated as a wash bay. The nearly 26,000 square-foot facility offers superior parts availability with 4,500 square feet of parts warehousing and 1,000 square feet of parts display. The drivers' lounge offers wireless Internet and flat-screen TV to help drivers relax or catch up on paperwork while waiting for their trucks to be serviced. The facility offers free shuttle service and is a New York state inspection station.
To celebrate the new location, Kenworth of Buffalo - Syracuse will host a customer appreciation day Sept. 19. This event will coincide with an appearance by the new aerodynamic Kenworth T680 during its national road tour.

The new Syracuse facility is located in the heart of an active trucking market that is home to several carrier terminals. "Since entering Syracuse in 2006, we've continued to grow along with the trucking market," said Tim Crist, vice president of operations for Kenworth of Buffalo at its Buffalo headquarters. "Our Syracuse facility carries more than a half million dollars worth of parts inventory including all-makes TRP Parts to help service our customers' needs. Plus the new Syracuse location is well-situated in Western New York and has room for expansion." In addition to Kenworth of Buffalo and Kenworth of Buffalo - Syracuse, the dealer's four locations also include Kenworth of Buffalo - Albany and Kenworth of Buffalo - Rochester.

Kenworth of Buffalo - Syracuse is open from 7 a.m. to 10:30 p.m. Monday through Friday. The phone number is 315-399-1400 or toll-free 800-211-2580. Key personnel in Syracuse include Bob Duink, branch manager; Wayne Burgess, new truck sales; Dave Mahosky, service manager; and Patrick Lisconish, parts manager.

Kenworth Truck Company is the manufacturer of The World's Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company's dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids. Kenworth is the only truck manufacturer to receive the Environmental Protection Agency's Clean Air Excellence award in recognition of its environmentally friendly products. In addition, the fuel-efficient Kenworth T700 equipped with the low-emission PACCAR MX engine was named the 2011 Heavy Duty Commercial Truck of the Year by the American Truck Dealers. Kenworth's Internet home page is at Kenworth. A PACCAR Company.