PREMIERCARE GOLD SERVICE
The PremierCare Gold Certified dealer network is another way that Kenworth is delivering premium value for customers throughout the life-cycle of the product.LEARN MORE ABOUT PREMIERCARE
EXPRESSLANE
When the unexpected happens, PremierCare ExpressLane provides an expert diagnosis and estimate of the time and cost of repair — within two hours. Every Kenworth PremierCare Gold Certified dealership has dedicated ExpressLane technicians to support the two-hour diagnosis. By knowing what to expect, you can make important decisions regarding the driver and the load faster than ever before.
SERVICE EXCELLENCE
Trust factory-certified technicians with advanced engine training and immediate access to a vast inventory of quality parts to streamline your service solution. Every PremierCare Gold certified location offers extended evening and weekend hours. TruckTech+ professionals can help diagnose issues leveraging Kenworth’s TruckTech+ remote diagnostics system, before the truck arrives at the dealer.
ROADSIDE ASSISTANCE
Kenworth PremierCare Roadside Assistance is on call 24 hours a day, 365 days a year to connect you with the help you need anywhere in North America. 1-800-KW-ASSIST puts you in touch with a highly trained Kenworth heavy truck specialist who can manage emergency service and unplanned repairs, schedule preventive maintenance and expedite parts ordering.